Network Solutions Engineer (Night Shift - Hybrid)

Join Masergy Philippines Inc. as a Network Solutions Engineer (Night Shift - Hybrid) and play a pivotal role in designing and validating cutting-edge network solutions for our global clients. This hybrid role, based in beautiful Bali, offers the flexibility of night shifts while ensuring high-quality service. At Masergy, we are a leading provider of cloud-based network services, and our mission is to empower businesses with secure, reliable, and scalable network solutions.

As a Network Solutions Engineer, you will be part of a dynamic team responsible for the daily operations, maintenance, and troubleshooting of our network infrastructure. You will work closely with our clients to understand their unique needs and design customized solutions that meet their requirements. Using industry-standard tools like SolarWinds, Wireshark, and Cisco Packet Tracer, you will ensure the seamless operation of our network, providing exceptional service to our clients.

This role offers the unique opportunity to work in a beautiful location while enjoying the benefits of a hybrid work arrangement. If you are a passionate network engineer looking for a challenging and rewarding role, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

• Design and implement network solutions for global clients, ensuring high availability and security.
• Monitor and maintain network infrastructure using tools like SolarWinds, Wireshark, and Cisco Packet Tracer.
• Troubleshoot and resolve network issues promptly to minimize downtime.
• Collaborate with cross-functional teams to ensure seamless integration of network solutions.
• Provide technical support and guidance to clients, ensuring their satisfaction and loyalty.
• Stay updated with the latest industry trends and technologies to continuously improve network solutions.
• Participate in on-call duties during night shifts to ensure 24/7 network availability.
• Conduct regular network audits and performance reviews to identify areas for improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in network engineering or a similar role.
• Certifications such as CCNA, CCNP, or CCIE are highly preferred.
• Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and VPN.
• Proficiency in using network monitoring and troubleshooting tools like SolarWinds, Wireshark, and Cisco Packet Tracer.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to work in a hybrid environment, including night shifts.

🛠️ Keahlian

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